Interactive Voice Menu

Create an amazing interactive voice menu and instantly elevate customer experience.


Easy to use interface. Do everything yourself.

Customize everything to suit your business needs.

No technical expertise required, configure everything in just a few clicks. Manage opening hours, voice greetings, hold music and interactive voice menus

Voice Menu FAQ

How do you set up a switchboard?

Creating a menu has never been easier with Quicktalk. Choose a phone number or keep your existing number, create an online account, set up a greeting and enter your business hours, then set up your voice menu 'Type #1 ..., Type #2 ...,' with call forwarding to your team members for each number. Finish by setting up your out-of-office and voicemail messages and you're done. You can start managing your customer calls with Quicktalk.

What are the different types of call forwarding are possible?

Depending on your organization, you can define the redirections of your switchboard with a random cascade distribution, cascade by defined order or simultaneously.

Can I define call groups to manage my switchboard?

Yes, using the voice menu, add options 'Type #1 for customer service, #2 for sales' for example, and for each option, add the members of your team that correspond to the caller's choice and choose the call distribution mode.