Create an amazing interactive voice menu and instantly elevate customer experience.
No technical expertise required, configure everything in just a few clicks. Manage opening hours, voice greetings, hold music and interactive voice menus
Voice Menu FAQ
Creating a menu has never been easier with Quicktalk. Choose a phone number or keep your existing number, create an online account, set up a greeting and enter your business hours, then set up your voice menu 'Type #1 ..., Type #2 ...,' with call forwarding to your team members for each number. Finish by setting up your out-of-office and voicemail messages and you're done. You can start managing your customer calls with Quicktalk.
Depending on your organization, you can define the redirections of your switchboard with a random cascade distribution, cascade by defined order or simultaneously.
Yes, using the voice menu, add options 'Type #1 for customer service, #2 for sales' for example, and for each option, add the members of your team that correspond to the caller's choice and choose the call distribution mode.
