Manage hours of operation

Set your hours of operation based on your team's availability.

opening-hours

Adapt your guidelines to the needs of your company.

With the schedule management, you can set and modify the opening, on-call and closing hours of your telephone support in one click.

Never let a call go unanswered

During your opening hours or on-call hours, create a voice menu with forwarding to your team members. During your off-hours, play a voice message to invite the caller to call back during business hours or leave a message.

Opening Hours FAQ

How do I manage the hours of operation of my switchboard?

With Quicktalk, it's very simple, you can create the schedules of your switchboard in a few clicks. During your hours of operation set up your voice menu with call forwarding to your team members, during your hours of closure, create a voice message to invite the caller to leave a message or call back during business hours.

How to set up a telephone on-call service?

With Quicktalk, you can create 2 scenarios of opening hours. Use the second opening time slot to set up a telephone on-call with specific redirections.

How do I change my switchboard hours?

You can change your switchboard schedules at any time by logging into the Quicktalk dashboard and adjusting them as needed.