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A Quick Overview of the Best Dialpad Alternatives for Small Businesses

December 12, 2023
phone system for small business

Dialpad is a well-known VoIP providers that serves thousands of businesses across the globe. But it doesn't necessarily fit every businesses' needs. If you are a small business for example, Dialpad's plans could be too expensive, or you could think that you deserve a better customer support. There are many reasons why you could move to another provider.

Looking something similar to Dialpad, but better? Discover the best 6 alternatives to Dialpad that you can use for your business VoIP provider.

Table Of Content
  • Reasons to Consider Alternative Business Phone Systems to Dialpad
  • Top 5 Alternatives to Dialpad
  • Alternative #1: Quicktalk
  • Alternative #2: Openphone
  • Alternative #3: Google Voice
  • Alternative #4: Grasshopper
  • Alternative #5: RingCentral
  • Alternative #6: Zoom Phone
  • Alternative #7: Nextiva
  • Alternative #8: Vonage
  • Alternative #9: 8x8
  • Alternative #10:
  • Alternative #11: Ooma
  • What is Dialpad?
  • Dialpad Pricing
  • Why move away from Dialpad?
  • Dialpad Alternatives FAQs

Reasons to Consider Alternative Business Phone Systems to Dialpad

If you're considering alternatives to Dialpad for your business phone system, there are several reasons to explore other options. Dialpad, founded in 2002 and based in California, offers a cloud phone system powered by Artificial Intelligence. While it provides a range of VoIP solutions and integrates with various tools, there are noteworthy considerations. 

Firstly, Dialpad's pricing structure can be costly, especially for growing businesses. They offer multiple packages, and understanding which one suits your needs is crucial to avoid overspending. Additionally, phone support is not included in their basic plan, which could be inconvenient for critical issues. Furthermore, Dialpad's model requires a license for each user, making it less cost-effective for companies needing one shared phone number. 

Lastly, if you value simplicity and ease of setup, alternatives with quicker implementation may be more suitable. Therefore, exploring alternative providers could offer more comprehensive solutions and better value.

Top 5 Alternatives to Dialpad

Are you looking for a better option than Dialpad? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

Alternative #1: Quicktalk

Quicktalk is the most ideal cloud phone system for SMBs. The entire solution is designed to be easy to use and quick to set up. It gives you everything you need to provide a seamless, professional calling experience for your customers and an efficient phone management system for you and your team. Quicktalk fights hard to keep its pricing low for growing businesses- at $19 per month, per company, it's unbeatable.

Top Advantages of Quicktalk

  • Unlimited calling from any device
  • Free international calling to over 36 countries
  • Easy phone menu set up (press 1 to…, press 2 to…)
  • Advanced call center features like call recording, live monitoring, call statistics, and more
  • Connects to your e-commerce platform

Alternative #2: Openphone

Openphone Overview

Openphone is a cloud communication platform based on VoIP technology. Businesses subscribing to Openphone packs can use it to improve internal and external communication through voice calls and text messages. In addition to being a unified communication platform, Openphone also provides access to various tools that support collaboration.

Check out our in-depth comparison of Openphone and Dialpad services.

Openphone Features

Openphone subscribers can make unlimited voice calls and exchange text messages with numbers in the USA and Canada. They can get a new virtual phone number with a subscription or port existing numbers to the platform. Features such as voicemail and voicemail transcriptions, call recording, contact notes, group messaging and email integration are included in all subscription plans. Other features such as call transfer, group calling and Salesforce integration are available only with higher-tier plans.

Openphone and Dialpad Pricing Comparison

Openphone subscribers can choose between 3 monthly subscription plans. The Starter plan is priced at $19 per user per month. Similarly, the Business plan is priced at $33 per user per month. In addition to the monthly subscription fee, businesses must pay a one-time carrier review and setup fee and monthly messaging fee. In addition, they are billed for international calls according to a location-specific call rate.

While the Openphone starter plan is more cost-effective as compared to Dialpad subscriptions, the subscription fees for higher-tier plans are similar.

Openphone and Dialpad Competitive Analysis

  • Integrations: At the base plan level, Openphone can be integrated with a wider range of apps and APIs as compared to Dialpad.
  • Video calling: Dialpad supports voice and video calling while Openphone is limited to voice calling.
  • Group calling: Group calling is included in the Openphone higher-tier plans and all Dialpad plans. In both cases, these calls should be limited to 10 users.
  • Auto replies: Openphone subscribers can save frequently sent messages as snippets and use AI-generated messages for quick responses. This feature isn't available with Dialpad.
  • Call transcripts: Openphone and Dialpad both give subscribers access to voicemail and voicemail transcripts. In addition, Dialpad also includes real-time call transcripts with all packages.

Alternative #3: Google Voice

Google Voice Overview

Google Voice is a business communication tool offered by Google Workspace. This service is limited to select countries. It is available in the USA and Canada and to Google Workspace users in Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland and the U.K. While coverage is limited, low subscription fees make it a popular option in the countries it is available.

Read our service comparison between Google Voice and Dialpad subscriptions.

Google Voice Features

Google Voice subscribers can port an existing number to the platform or apply for a new local phone number. This number can be used for voice/ video calls and text messaging from mobile and desktop applications or supported desk phones.

Features such as call forwarding, voicemail transcription, usage reporting and built-in Google integrations are common across plans. Other features such as multi-level auto attendants and call recording are available only with higher-tier plans.

Google Voice and Dialpad Pricing Comparison

Low subscription rates are one of the key reasons for the popularity of Google Voice plans. These plans are priced at $10, $20 and $30 per user per month. In addition to the monthly subscription fee, users are also billed for calls. These calls are billed as per usage according to location-specific rates.

In comparison to Dialpad, Google Voice plans are cheaper but Dialpad is available in more countries as compared to Google Voice.

Google Voice and Dialpad Competitive Analysis

  • Integrations: All Google Voice plans are inclusive of built-in integrations with other Google services. Dialpad also offers Google Workspace integrations. Similarly, both service providers offer a wider range of integrations with higher-tier plans.
  • Call recording: Call recording is included in all Dialpad plans but available only with the higher-tier Google Voice plans.
  • Meetings: Dialpad and Google Voice both include conference calling in all plans. However, Dialpad limits meetings to having 10 participants while Google Voice allows many more participants.
  • Availability: Dialpad is available in 50+ countries while Google Voice is available only in the USA and Canada and Google Workspace subscribers in a few other countries.

Alternative #4: Grasshopper

Grasshopper Overview

Grasshopper is a VoIP communication platform for internal and external business communication through voice calls and text messaging. Subscribers can access their accounts through mobile and desktop applications. Grasshopper offers free number porting as well as the option of getting a free virtual phone number with every subscription. It is best suited to entrepreneurs and small businesses.

Get insights into our Grasshopper vs Dialpad service comparison.

Grasshopper Features

Grasshopper subscriptions are inclusive of unlimited VoIP and Wi-Fi calling to the USA and Canada. It also supports text messaging and internet fax. Some of the features available across all Grasshopper plans include customized greetings, auto attendant, voicemail transcription, customized hold music and call forwarding. On the other hand, features such as call recording are exclusive to higher-tier plans. Similarly, limits for the number of business phone numbers and extensions included in Grasshopper plans increase with higher-tier plans. Certain features like a virtual receptionist are available as add-ons.

Grasshopper and Dialpad Pricing Comparison

Grasshopper has 4 subscription plans priced at $16, $31, $51 and $89 per user per month. They may be customized with optional add-ons for services such as additional phone numbers and extensions. In addition to the subscription fee, businesses must also pay for international calls according to location-specific per-minute rates.

Dialpad and Grasshopper starter-level plans have similar subscription rates. That said, the price range for Grasshopper subscription plans is much wider than the range of subscription rates for Dialpad.

Grasshopper and Dialpad Competitive Analysis

  • Business phone numbers: All Dialpad plans are inclusive of 1 business phone number. On the other hand, the higher-tier Grasshopper plans let businesses have up to 5 phone numbers.
  • Custom greetings: Dialpad and Grasshopper both give subscribers the option of customizing greetings. That said, Grasshopper goes a step ahead by giving subscribers the option of having their messages recorded by professional voice artists.
  • Call transcriptions: Grasshopper and Dialpad include voicemail and voicemail transcriptions in all plans. In addition, Dialpad also gives subscribers access to real-time call transcripts.
  • Video calling: Dialpad supports video calling while Grasshopper does not include this feature in any of its plans.

Alternative #5: RingCentral

RingCentral Overview

RingCentral is a cloud communication platform through which businesses can leverage VoIP technology for voice and video calls as well as text messages. With services available in 46 countries, RingCentral helps businesses improve internal and external communication. In addition, the RingCentral subscription plans also include many tools that aid with productivity and collaboration.

Learn more with our comparison of RingCentral and Dialpad services.

RingCentral Features

All RingCentral subscriptions are inclusive of a free virtual phone number that can be used for unlimited domestic calling in the USA and Canada. Businesses can also choose to use RingCentral services by porting their existing phone numbers. All subscription plans also have features such as team messaging, end-to-end encryption, call log reports and visual voicemail. Features such as device analytics are exclusively available with higher-tier plans while Ring Sense conversational intelligence and live reports can be subscribed to as add-ons.

RingCentral and Dialpad Pricing Comparison

RingCentral services are available in the form of 3 subscription packages. They are priced at $30, $35 and $45 per user per month. These plans can be customized with several add-ons. In addition to the subscription fee, all users are billed for international calls according to location-specific per-minute rates.

Compared to Dialpad, RingCentral plans are more expensive but the ability to customize plans with add-ons may give RingCentral and advantage.

RingCentral and Dialpad Competitive Analysis

  • Video meetings: Both Dialpad and RingCentral support video calling and video meetings. That said, RingCentral supports video meetings with more participants than Dialpad.
  • Additional numbers: Dialpad subscribers to higher-tier plans can get additional local or international phone numbers. On the other hand, all RingCentral subscribers can get additional local, international, toll-free and vanity phone numbers.
  • Integrations: Dialpad base plan subscribers can integrate the platform only with Google Workspace. However, RingCentral base plan offers a wider range of app integrations including Office 365, Slack, and Microsoft Teams in addition to Google integrations.
  • Quality-of-service reports: Dialpad includes quality-of-service reports only with its higher-tier plans while this feature is included in all RingCentral plans.

Alternative #6: Zoom Phone

Zoom Phone Overview

Zoom Phone is a popular cloud communication platform. Businesses subscribing to Zoom Phone plans can use it for internal and external communication through voice and video calls as well as chat messages. Zoom Phone services are available in 47 countries in the form of a pay-as-you-go model and unlimited calling prepaid plans.

Look deeper into our comparative analysis between Zoom Phone and Dialpad services.

Zoom Phone Features

Businesses can use Zoom Phone services by porting their existing number to the platform or getting a new virtual phone number. With the pay-as-you-go model, all calls are billed according to usage. On the other hand, the prepaid plans are inclusive of unlimited calls to certain locations. Features such as live call monitoring, auto attendant, call recording and voicemail transcription are common across plans. Businesses can also subscribe to add-on services such as workspace reservation.

Zoom Phone and Dialpad Pricing Comparison

Subscribing to the Zoom Phone metered plan costs businesses $10 per user per month. There are also two prepaid packages with unlimited calling to certain locations. These are priced at $15 and $20 per user per month. Prepaid plan subscribers may also purchase calling minutes for various countries. Other international calls are billed at location-specific rates according to usage.

Zoom Phone plans are distinctly cheaper as compared to Dialpad plans.

Zoom Phone and Dialpad Competitive Analysis

  • Extensions: Extensions are available only with the highest-tier Dialpad plans. However, all Zoom Phone subscriptions except for the basis Metered plan include extensions.
  • Meetings: Both Dialpad and Zoom Phone support conference calls and meetings. However, zoom Phone allows businesses to host meetings with many more participants as compared to Dialpad.
  • Integrations: Dialpad offers only basic integrations with the base-level plan. Integrations with CRM and other business tools are available only with the higher-tier plans. On the other hand, Zoom Phone offers a wider range of integrations with all plans.
  • Call minutes: Even with its highest-tier plan, Dialpad includes unlimited calling only to the USA and Canada. With Zoom Phone, highest-tier plan subscribers can subscribe to add-on packs for unlimited calling to certain other countries as well.

Alternative #7: Nextiva

Nextiva Overview

Nextiva is a popular communication solution for businesses. It leverages VoIP technology for voice/ video calling, conference calling and text messaging. Nextiva follows a variable pricing plan for its subscription packages thus offering budget-friendly solutions for growing and large organizations. Nextiva also offers services that support collaboration especially for organizations with remote teams.

Check out this in-depth comparison of Nextiva and Dialpad services.

Nextiva Features

All Nextiva plans are inclusive of unlimited voice calling minutes to the USA and Canada. Subscribers can also make up to 45-minute-long video calls and video meetings. These calls can be handled through the free number provided by Nextiva or a number ported to the platform. Features such as call log reports, threaded conversations, internet fax, contact integration and auto attendants are common to all plans. In addition to these standard features, advanced features for call recording and CRM enterprise-level integration are included in higher-tier plans.

Nextiva and Dialpad Pricing Comparison

Nextiva follows a variable pricing plan with 3 subscription models. There is a marked difference in per-user subscription fees for small and large teams. Monthly subscription fees for the base plan range from $17.95 to $23.95 per user. Similarly, subscription fees for the higher-tier plans range from $29.95 to $35.95 per user per month and $39.95 to $45.95 per user per month.

Large teams will find the Nextiva subscription plans more cost-efficient as compared to Dialpad while entrepreneurs and small teams will find the difference in rates negligible.

Nextiva and Dialpad Competitive Analysis

  • Unlimited conference calls: Dialpad includes unlimited meetings with all plans but limits the number of participants to 10 per meeting. On the other hand, Nextiva includes unlimited conference calls only in their higher-tier plans but has much higher limits for the number of participants.
  • Seat minimums: The Dialpad Pro and Enterprise plans have a 3 and 100-seat minimum respectively. This makes the latter unavailable to small teams. Nextiva has no such seat minimums and hence is available to teams of all sizes.
  • Toll-free number: Nextiva includes a free local/ toll-free number in all plans with plan-specific toll-free incoming call minutes. Dialpad does not include toll-free numbers with subscriptions but offers this as an add-on. There are no toll-free calling minutes included with Dialpad subscriptions.

Alternative #8: Vonage

Vonage Overview

Vonage is a VoIP-based business communication platform with services available in 96 countries. It supports voice and video calling as well as text messaging through unified communication and contact center plans. Vonage services can be accessed through mobile and desktop application interfaces as well as IP phones.

Learn more with our comparative analysis of Dialpad and Vonage services.

Vonage Features

Vonage includes unlimited domestic calls through a new virtual phone number or an existing number ported to the platform. All plans are inclusive of 50+ standard features such as call blocking, call conferencing, auto attendant, team messaging and customized hold music. Other features such as virtual receptionist, call analytics, voicemail transcription and business app integrations are available as add-on features.

Vonage and Dialpad Pricing Comparison

Unlike Dialpad, Vonage follows a variable subscription pricing plan. Entrepreneurs and teams of up to 4 users can subscribe to the base plan for $19.99, $29.99 and $39.99 per user per month. On the other hand, a team of 90 users would have to pay $14.99, $24.99 and $34.99 per user per month for the same plans. These subscription plans can be customized with add-ons for on-demand call recording, virtual mailbox and other such features.

Comparing Dialpad and Vonage subscriptions makes the latter more budget-friendly for teams of all sizes.

Vonage and Dialpad Competitive Analysis

  • Initial contract: New Vonage subscribers must commit to a minimum 1-year contract. There is no such stipulation with Dialpad subscriptions.
  • Conference calls: Dialpad subscribers can hold conference calls with up to 10 users while Vonage allows conference calls with up to 30 participants.
  • Customization: Vonage includes 50+ standard features in all plans and gives subscribers the option of several add-ons to customize their plans. Dialpad has fewer such add-on packs.
  • Routing incoming calls: Dialpad subscriptions include a multi-level auto attendant in all plans to route incoming calls. Vonage also includes routing through auto attendant but gives subscribers the option of a virtual receptionist add-on as well.

Alternative #9: 8x8

8x8 Overview

8x8 is a unified communication platform that lets businesses leverage VoIP technology for mid-sized call centers and customer support teams. It supports voice and video calls as well as text messaging. 8x8 services are available in 55 countries. Along with tools for better communication, 8x8 packages are also inclusive of a wide range of collaborative tools. The platform can be easily integrated with other productivity apps.

Find out more about comparing Dialpad and 8x8 services.

8x8 Features

While the 8x8 base plan is inclusive of unlimited voice calls to 14 countries, the higher-tier plan subscriptions include unlimited voice calls to 48 countries. Incoming calls for all plans can be routed through a multi-level auto attendant. Other features available with all 8x8 plans include voicemail and voicemail transcriptions, team chat and Microsoft team integrations. Other features such as live call monitoring, reporting and analytics and CRM integrations are available only with higher-tier plan subscriptions.

8x8 and Dialpad Pricing Comparison

8x8 services are structured in the form of 2 unified communication plans and 3 contact center plans. In addition to the monthly subscription fee, businesses will also be billed for calls to international locations outside the list of countries included in the plans.

Since 8x8 plans include unlimited call minutes to a larger number of international locations, this is a factor that must be considered when comparing 8x8 and Dialpad pricing.

8x8 and Dialpad Competitive Analysis

  • Call minutes: Dialpad includes unlimited call minutes to the USA and Canada. 8x8 plans are inclusive of unlimited call minutes to both these countries as well as 12 other countries in the base plan and 46 other countries in higher-tier plans.
  • Seat minimums: The Dialpad Pro plan has a 3-seat minimum while the Enterprise plan has a 100-seat minimum. 8x8 plans do not have any such seat minimums making them accessible to businesses of all sizes.
  • Conference calls: Both Dialpad and 8x8 support conference calls in all plans. However, they differ in terms of participants allowed. Dialpad limits the number of participants to 10 per call while 8x8 allows up to 500 active participants.

Alternative #10: Overview is a cloud communication solution that helps entrepreneurs, start-ups and growing businesses improve their internal and external communication. It uses VoIP technology for text messaging, fax and voice, video and conference calling. A number of add-on packs are also available to customize subscriptions.

Find out more with our Dialpad vs comparative analysis. Features

The base plan includes 500 call minutes to certain destinations. Upgrading to higher-tier plans gives subscribers access to unlimited call minutes to the USA and Canada. These calls can be handled through mobile/ desktop applications and supported desk phones. All plans are also inclusive of voicemail, call routing, video meetings and customized greetings. Other features such as live receptionists and shared phone lines are available as add-on packs. and Dialpad Pricing Comparison has 3 subscription packages priced at $14.99, $21.99 and $31.99 per user per month. Organizations with larger teams can avail of lower subscription rates. These plans can be customized with add-on subscriptions for features such as inbound faxes, live receptionist and so on. In addition to the monthly subscription fee, businesses are also billed for all calls beyond the minutes included in their plans.

Comparing Dialpad and plans shows the former as the more expensive solution. and Dialpad Competitive Analysis

  • Call minutes: All Dialpad plans are inclusive of unlimited calling to the USA and Canada. Unlimited calling is also available with higher-tier plans. However, the base plan includes only 500 pooled call minutes.
  • Meeting duration: Both Dialpad and support meetings. With Dialpad, these meetings can last for up to 5 hours while meetings have no limitations on the duration of these calls.
  • Call recording: All Dialpad plans are inclusive of call recording. On the other hand, this feature is included in the highest-tier plan and available as an add-on for other plans.
  • Voicemail: Both Dialpad and subscribers can access voicemails through their email inboxes. All Dialpad plans are also inclusive of access to voicemail transcriptions. However, this feature is included only in the higher-tier plans.

Alternative #11: Ooma

Ooma Overview

Ooma is a business communication platform with a number of features beneficial for organizations with remote teams. It also helps small businesses project a stronger brand image. The Ooma phone solutions include 50+ features that keep teams connected and support collaborations. It's easy to set up and can be put to work straight out of the box.

Check out our comparative analysis of Dialpad and Ooma services.

Ooma Features

All Ooma subscription plans are inclusive of unlimited calling to the USA, Mexico, Canada and Puerto Rico. They also include 50+ standard features such as call logs, voicemail, video conferencing, extension dialing and a virtual receptionist to route incoming calls. Limits for certain features such as video conference participants are plan-specific. The higher-tier plans include exclusive features such as hot desking, call queueing and CRM integrations.

Ooma and Dialpad Pricing Comparison

Businesses can choose from 3 Ooma subscription plans priced at $19.95, $24.95 and $29.95 per user per month. Larger teams can benefit from marginally lower rates. In addition, businesses must also pay for international call minutes excluded from their chosen plan.

As compared to Dialpad, Ooma monthly subscription plans are more budget-friendly for smaller organizations.

Ooma and Dialpad Competitive Analysis

  • Call minutes: Dialpad includes unlimited call minutes to the USA and Canada with all its plans. In addition to these destinations, Ooma goes a step further by also including unlimited call minutes to Mexico and Puerto Rico.
  • Access: All Dialpad users can use a mobile and desktop application interface irrespective of the plan chosen. However, the Ooma base plan only includes access through a mobile application. The desktop application is accessible only through higher-tier plan subscriptions.
  • Toll-free numbers: Dialpad offers toll-free numbers as an add-on. With Ooma, subscribers can get a free toll-free number. They can also get free 500 minutes of inbound call minutes. Dialpad does not include any toll-free call minutes.
  • Integrations: Dialpad includes an in-built integration with Google Workspace in its base plan and additional integrations with higher-tier plans. However, Ooma includes Google and Office 365 integrations only the Pro and Pro Plus plan. The Pro Plus plan also includes CRM and Microsoft 365 integrations.

What is Dialpad?

Dialpad is a cloud phone system for businesses, also known as a VoIP telephony system. Founded in 2002, it is an American company based in California. The company employs over 500 people and has customers internationally. Artificial Intelligence powers their platform to improve calling, conferencing, and call center management. It is a cloud platform that has three main products: Dialpad Talk for making calls, Dialpad Contact Center to manage larger call volumes, and Dialpad Sell, which is an automated dialer for outbound calls. Dialpad has voice, messaging, video, and meeting capabilities within the platform. It can also be integrated with other tools including CRMs, collaborative platforms, and helpdesk solutions.

Dialpad Pricing

Source : Dialpad pricing on on the 15/12/2022

For a simple phone system, Dialpad's pricing is $23 per month per user. If you pay for the entire year up front, you can save $8 for each month. If you want a simple phone system solution, the “standard” package would be the best for you. However, if you want to make and receive calls from a local number or if you want a CRM integration, the “Pro” package would be the best choice, which requires a minimum monthly payment of $35 per user per month. Other call center and sales dialer features are available for an additional cost.

Why move away from Dialpad?

You need a more complete solution

Even though Dialpad provides a wide range of VoIP solutions, they split their solutions into 9 different packages. This is where you need to be careful. Be sure you know exactly what your needs are before committing and pay close attention to the features missing in each package so you don't miss anything you need. If you want a more simple and inclusive offer, it is best to choose an alternative provider.

You need more affordable pricing

Dialpad's pricing is quite expensive when billed monthly, and if you plan on growing, it's something you need to be aware of. A 12 month engagement is a lot for small businesses.

Since their package pricing starts off rather high per user and offers a limited amount of features, your bill could rise quite quickly when you need to add members to your team or new features like phone support or a CRM integration. Finding an alternative could save you a lot of money in the long run.

You can't get phone support with the basic plan

Calling is crucial for your business. You need to make sure you and your team can reach your customers when you need to, and even more importantly, that your customers can reach you when in need. If anything goes wrong with the Dialpad solution, the company does not provide phone support. The only way you can get in contact with Dialpad customer service is through email or chat. Therefore, the support from Dialpad may be less convenient and effective than you hope. As you know, many issues are easier to solve over the phone.

You don't necessarily need one phone number per employee

Most small businesses want one company phone number and then want to redirect incoming calls to various team members. However, the way Dialpad is set up makes it so you need to order a Dialpad license for each team member that uses the phone number. Thus, rather than paying for the single company phone number, you have to pay for many licenses. This can end up becoming quite expensive for a growing business.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Dialpad, it would be best to look for another provider so you don't waste time in complex implementation.

Dialpad Alternatives FAQs

How much does Dialpad cost?

For the most basic phone system, Dialpad pricing starts at $15 per user per month if paid annually. To add other features like local phone numbers, CRM integration, video conferencing, call center, and sales dialer prices can reach up to $95 per user per month, for a minimum of 3 users.

Who are the top Dialpad competitors?

Dialpad has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Dialpad is generally compared to Quicktalk, Ringover or 8x8 that provide similar features.

Top 5 Dialpad competitors

1: Quicktalk

2: Ringover

3: Nextiva

4: 8x8

5: Vonage

What is the best alternative to Dialpad?

Dialpad is a very complete VoIP solution. However, their offers are quite expensive and are packaged in a complicated way. They have over 9 different offers with varying features and prices depending on how many users you need. If you pick the wrong package, you might miss out on features that you need. That's why it is best to select an alternative that provides an all-in-one solution at a fair price, like Ringover, Dialpad's best rated competitor.